Information submitted through the website
When you submit a question, additional or custom furniture request, or Furniture Request, the website may collect your name, phone, optional email, preferred language, delivery ZIP code, requested products and quantities, estimated prices, availability context, message, contact permission, and technical security and abuse-prevention data.
Delivery estimates
The estimator uses a local ZIP-area table and does not send the ZIP code to an outside location service. A standalone lookup does not create a customer record. When you choose to attach the estimate to a request, only the ZIP, zone, estimated fee, table version, result type, and estimate time may be stored.
Order Requests and historical records
An Order Request stores contact details, products, quantities, estimates, availability, delivery context, message, and consent. Historical customer and purchase records are private business records. A historical purchase does not create marketing consent.
How information is used
Alvarez Furniture uses this information to respond to the request, manage follow-up, connect the request to the relevant product, and protect the website from abuse. Authorized Owner and Admin users can access these requests.
Orders, payments, and financing
Submitting a request does not complete a purchase, reserve furniture, lock pricing, or guarantee availability or delivery. Alvarez Furniture does not collect payment information or Snap application information. Snap applications happen directly with Snap under its own privacy practices.
Contact permission
The form permission is only for Alvarez Furniture to respond to the request. It does not create consent for marketing messages.
SMS / Mobile Messaging
Alvarez Furniture may send operational SMS notifications only to business owners or authorized staff who explicitly opt in through the protected Owner or Admin settings. Messages may include actionable inbound customer-call alerts, sales leads, customer-service requests, and CRM follow-up notifications. Message frequency varies based on inbound customer activity. Message and data rates may apply. Recipients may reply STOP to opt out and HELP for help. SMS consent is optional. Mobile phone numbers, SMS consent, and opt-in data will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.
Cookies and analytics
Alvarez Furniture does not use advertising analytics or tracking cookies. The site may temporarily keep the landing page, referring site, and UTM campaign parameters in browser session storage. This information is saved with a request only when the person chooses to submit it; no anonymous visitor profile is created. Essential cookies may be used on protected Owner and Admin login pages.
Technical hosting logs
Netlify and other infrastructure providers may process standard technical information such as IP address, browser information, requested pages, timestamps, and security logs to operate and protect the website. Those providers have their own privacy practices.
Phone calls and external links
When you call Alvarez Furniture, your phone carrier and phone-service providers may process call information. Links to Apple Maps, Facebook, OfferUp, Linktree, and other external websites are governed by their own privacy practices.
Privacy questions
For questions about this website’s privacy practices, call Alvarez Furniture at 626-558-3438.